Sending Your Watch

Important Mailing Instructions

Download the Service Request Form (pdf) here

Click the link above to automatically start the download, or right-click and choose “save target as” to save the document to your computer.

Packing and mailing your watch in for service:

  1. You may type in the service request form directly, print and include specific information about the problem with your watch. Please fill out the form completely and list all the items you would like to have repaired. If applicable, please enclose your valid warranty card and a sales receipt if possible.
  2. Pack your watch securely using padded wrapping materials in a sturdy box sealed with tape. For security, please do not use the gift box your watch came in, as it may be damaged in shipping or in handling, and original packaging will not be returned.
  3. Ship via UPS, FedEx, USPS or registered mail. Remember to insure the watch for its full replacement value and note your tracking number.

Send to:
2566 Overland Ave. Suite 680
Los Angeles, CA 90064

NOTE: For the safety of your watch, please use the initials WCWSC on the package. DO NOT put the word “Watch” on the outside of the package.

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